True Corporation, amplifying its position as the leader in integrated security system on both networks and digital services as well as covering all securities for customers and family with the debut of “True-dtac Security”, hi-lighting 3 features; Best-in-class Partnership that collaborates with world-class partners on cyber security to deliver superior security and best experiences guaranteed by NIST (National Institute of Standards and Technology), USA that estimate higher cyber security NIST Score than the global benchmark.
At the same time, maximizing confidence on True Group’s digital services from digital media- TrueID, digital home –TrueX and digital health –Mordee with e-KYC system to proof the customer’s identity and maximum care on data privacy with detection system on threat via a 24-hour artificial intelligence along with protection packages including valuable insurance, life insurance and accident insurance including safety on mobile phone and tablet devices for True-dtac customers to lead a daily safe worried-free digital lifestyles.
Tanaphol Manavutiveth, Chief Marketing Officer, True Corporation Plc, said that “As True is the brand that aims to bring technologies to everyone for your everyday living tech, True and dtac therefore are determined to ensure customers in using technologies with confidence and higher security. After the amalgamation, we combined the expertise of True and dtac to take care of our valued customers to stay away from threats in the digital world which has created damages on both organizational and personal levels. True has maximized the security system with the launch of True | dtac SECURITY which offers integrated protection and security on all systems to ensure Safer together when having each other.
Customers can rest assured when see the True | dtac SECURITY on True products and services that provide superior security under world-class standard guaranteed by NIST Score that estimate the cyber security higher than the global benchmark with 3 strengths including 1) End-to-end Protection with integrated cyber threat protection on the network, Cloud, smart devices and digital services 2) 24/7 Smart Monitoring 2. 24/7Smart Monitoring, a security system that instantly protect threat with a 24-hour real-time service guaranteed with ISO/IEC
3) Best-in-class Partnership, joining forces with world-class technology security system alliances such as Crowd Strike Incorporation Co., Ltd, Palo Alto Networks and Vectra AI as well as with leading insurance firms such as FWD and Dhipaya Insurance. Besides assuring on security system on basic infrastructure, True also solidifies security for valued customers and family in the digital era with packages that cover protection from cyber threat for enterprise clients, customers with insurance, life insurance, accident insurance as well as mobile phone and tablet security protections.”
Prathet Tankuranun, Chief Technology Officer, True Corporation Plc, said that “One of True Corporation’s missions is to become the No 1 telecom-tech company in Thailand by creating and expanding a strong telecommunication network that covers nationwide along with maximum security for all customers. The development of True | dtac SECURITY was the team’s determination to increase integrated security in the infrastructure, network, Cloud and all systems to be safe from the current cyber threats via smart cyber security that covers 5 aspects;
- Infrastructure Security, protecting infrastructure and devices from cyber threat such as abnormality detection and will instantly stop the operation if found that there is any risk in the system, loop hole system detection and fixing before being attacked as well as confirmation of operational usage by network guidance, etc.
- Network Security, security system on network threat and attack that limits the rights to access to the system by allowing only for the particular user or those who get permission only in order to prevent threat that comes through websites or applications with Zero trust network that enforce every system to require permission before the connection.
- Cloud Security, Cloud infrastructure protection by detecting settings and various loopholes to ensure correctness and safety.
- 24/7 Smart Security Management, a 24-hour detection system on cyber threat with Security Center Operation from human officers that work along side AI system to collect data from various systems to analyze and find the cause of the incident.
- Best-in-Class Partnership, combining strengths with leading world-class technology alliances to elevate standard and strengthen the cyber security management services including Crowd Strike Incorpration Co., Ltd, Zscaler Thailand Co., Ltd, Imperva Thailand, Palo Alto Networks and Vectra AI.
True-dtac customers will be assured by the technology potential of True | dtac SECURITY that accommodate all digital lifestyles with maximum worried-free.
Ekaraj Panjavinin, Chief Digital Officer, True Corporation Plc, said that the company emphasizes on cyber security in providing digital serviceswith world-class standard complete data protection that has an integrated security management system.
- A system to detect invasion by AI and 24-hour analyze service on the behavior of those with bad intention.
- Zero-trust architectural system.
- Threat Intelligence Platform.
- Customer identity approval via e-KYC with 2-layer first-time log in protection.
- Data privacy of customers that complies to the personal data protection law such as maximum protection measure on the health history data.
True is determined to bring technologies to develop digital services for the betterment of customers. Therefore, besides ensuring security on network, True Digital Group assures customers to be worried-free when using True digital services whether on media & entertainment such as TrueID, a genius entertainment platform with world-class content including sports, movies, series, anime, variety shows; home solution & living via True X, the only application that combine all solutions to accommodate all lifestyles and multiply better living, particularly the X Home technology and health via “Mordee” application, a smart health platform that seamlessly connects online and offline services. True | dtac SECURITY for digital services is not only to protect the system but with its technology potential and professionalism, True-dtac customers will lead a continuously smooth lifestyles without concern on all security systems and overall usage chain.
Special for True-dtac customers to be confident with better protection, prevention and safety when having each other
Postpaid customers apply for 5G Together+ and 5G Better+ , get free life and accident insurance with coverage worth up to over 320,000 bath* including Prepaid customers when open a new number with 300 baht package, get strong internet service with free call and life insurance accumulated worth up to 270,000 baht.
For TrueOnline customers, apply for a home internet service, get free home insurance from Dhipaya Insurance and life insurance in case of decease from FWD that covers up to 24 months or choose to protect new mobile phone and tablet with dtac Mobile Care or True Protech, offering service and maintenance whether it is broken, getting wet, out of use or loss under these 2 services, starting from only 39 baht per month. To solidify its market leader position that never stops to develop, based on the statistic of 100 new mobile phone buyers, 180% of which are found to face incident or usage experience that needs service and maintenance.
As customers have to bear the increasing cost of fix & maintenance, the company has offered a new service SWAP+ from dtac Mobile Care to customers in this era. SWAP+ is one of dtac services to provide customer a worried-free on their mobile phone. Those who are interested on the service could apply at all branches of True Shops, dtac Service Centers and distribution channels nationwide.
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