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NTT DATA found the Covid-19 to be a catalyst for organization to embrace Digital Transformation

NTT DATA (Thailand) Co., Ltd., unveils the post-Covid-19 trend of Digital Transformation among organizations in Thailand and worldwide as they set clear visions for growing the ecosystem with their business partners. The trend responds to the rapidly evolving competition that encourages innovations and focuses more on investment for development than cost reduction.

Additionally, there is a greater demand to hire consulting companies to help with strategies. According to Statista worldwide data, the inclination to invest in Digital Transformation will double in 2025. NTT DATA is more than ready to deliver 4 Digital Transformation services to help car dealerships to showcase virtual customer experience in Thailand.

Hironari Tomioka, President and CEO of NTT DATA (Thailand) Co., Ltd., revealed that previously, the effort to drive companies toward Digital Transformation emphasized the using of technology to help them compete in the ever-changing market. As the development of technology is always rapid, companies need to play catch up all the time. As a result, the work process became more complicated and exhausting for the users, making them more prone to err.

NTT DATA recognize that the key to Digital Transformation, from now on, is for an organization to have a clearer vision in choosing the right technologies to enhance their commercial capacity and expand the ecosystem with business partners to become resilient in adjusting to current and future events. More innovations and better-budgeted business designs will result from this. Organizations should acquire consultants with specialization and expertise to help formulate Digital Transformation strategies.

Global enterprises are inclined to double the investment in Digital Transformation, according to research from Statista. It is projected that an investment in 2022 of about $ 1.8 trillion will increase to $ 2.8 trillion in 2025. This is in line with the APAC region’s forecast for Digital Transformation growth. Based on the report “Asia Pacific Digital Transformation Market to 2025”, the Digital Transformation market in the APAC region had a value of $138.94 billion in 2017 and is forecast to grow to $825.11 billion in 2025.

The Big Pivot survey conducted by NTT DATA, interviewing 500 executives from the financial services, insurance, manufacturing, and other relevant industries, reflects the trend of Digital Transformation for organizations. Fifty-two per cent of respondents said that they trust that Digital Transformation has helped increase sales, 35% of the financial services and the insurance sector stated that corporate income has increased since the crisis and 48% of the manufacturing sector said that technology has helped manage their costs effectively.

NTT DATA provides 4 following services to help drive a variety of businesses, including finance, banking, automotive industry, manufacturing, insurance and retail toward true Digital Transformation.

  1. Digital Strategy & Transformation Roadmap helps empower via planning, using strategies and roadmaps.
  2. Business Transformation helps design a business model that ensures that the entire process is equipped with resources at full capacity and high-quality equipment.
  3. Operation Transformation prepares an ecosystem to support automation for customers in various industries from the design phase to installation, system testing and process standardization. This helps reduce costs, time and operational errors, increase profitability and create business flexibility.
  4. Digital Operation Support is the consulting and support services, enabling customers to standardize the work process with ease and gain better access to insight, as well as increase the potential of existing resources. Customers will no longer worry about the risks and errors that may occur.

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