{"id":107532,"date":"2023-08-02T14:47:14","date_gmt":"2023-08-02T07:47:14","guid":{"rendered":"http:\/\/www.thestorythailand.com\/?p=107532"},"modified":"2023-08-02T14:47:21","modified_gmt":"2023-08-02T07:47:21","slug":"chubb-life-launches-myaccount","status":"publish","type":"post","link":"https:\/\/www.thestorythailand.com\/en\/chubb-life-launches-myaccount\/","title":{"rendered":"Chubb Life launches MyAccount"},"content":{"rendered":"\n<p>Chubb Life today announced the launch of&nbsp;<a href=\"https:\/\/bit.ly\/3VOKvwg\" target=\"_blank\" rel=\"noreferrer noopener\">MyAccount<\/a>, a self-service module that enables customers to access and manage their policy any time, anywhere.<\/p>\n\n\n\n<p>The roll-out of the new online platform is part of the company\u2019s digital transformation initiative to improve the experience for customers, agents and business partners.&nbsp;<\/p>\n\n\n\n<p>With\u00a0<a rel=\"noreferrer noopener\" href=\"https:\/\/bit.ly\/3VOKvwg\" target=\"_blank\">MyAccount<\/a>, customers can access policy services online, giving them the ability to view and update their policy details, notify and make a premium payment online, download a copy of their policy or premium payment certificate, as well as update their address. Thailand is one of the countries in Asia Pacific where Chubb Life has introduced this platform.\u00a0<\/p>\n\n\n\n<p><strong>Angela Hunter<\/strong>, Country President of Chubb Life in Thailand,<strong>\u00a0<\/strong>reveals, \u201cWe know from research that many customers prefer to do things for themselves. They want to use their mobile phones to seamlessly connect with companies on their own terms, and avoid having to call companies on the phone. Phone and email are no longer sufficient to meet customer expectations. With\u00a0<a rel=\"noreferrer noopener\" href=\"https:\/\/bit.ly\/3VOKvwg\" target=\"_blank\">MyAccount<\/a>, customers have access to policy services online.\u201d<\/p>\n\n\n\n<p>\u201cWe also plan to expand the online services available through\u00a0<a rel=\"noreferrer noopener\" href=\"https:\/\/bit.ly\/3VOKvwg\" target=\"_blank\">MyAccount<\/a>,\u201d added Angela.\u00a0 \u201cFeatures to be introduced in the future include submitting and checking claims status, customizing benefit payment and payment mode, searching and displaying hospital network, and much more.\u201d\u00a0 \u00a0<\/p>\n\n\n\n<p><a href=\"https:\/\/www.thestorythailand.com\/en\/02\/08\/2023\/107527\/\">KBank spins off \u201cKIV\u201d bolstering capabilities in financial services for retail customers<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/www.thestorythailand.com\/en\/29\/07\/2023\/107396\/\">Fintech Festival Asia 2023 to Highlight the Role of AI and Digital Payment in Fintech<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Chubb Life today announced the launch of\u00a0MyAccount, a self-service module that enables customers to access and manage their policy any time, anywhere.<\/p>\n","protected":false},"author":8,"featured_media":107533,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13935],"tags":[20597,20598],"class_list":["post-107532","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-press-release","tag-chubb-life","tag-myaccount"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Chubb Life launches MyAccount<\/title>\n<meta name=\"description\" content=\"Chubb Life today announced the launch of\u00a0MyAccount, a self-service module that enables customers to access and manage their policy any time, anywhere.\" 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