{"id":12424,"date":"2021-01-29T14:56:34","date_gmt":"2021-01-29T07:56:34","guid":{"rendered":"http:\/\/www.thestorythailand.com\/?p=12424"},"modified":"2021-01-29T14:56:37","modified_gmt":"2021-01-29T07:56:37","slug":"gojek-partners-with-dhipaya-insurance-to-enhance-user-experience","status":"publish","type":"post","link":"https:\/\/www.thestorythailand.com\/en\/gojek-partners-with-dhipaya-insurance-to-enhance-user-experience\/","title":{"rendered":"Gojek partners with Dhipaya Insurance to enhance user experience"},"content":{"rendered":"\n<p><strong>Gojek Thailand, <\/strong>Southeast Asia\u2019s leading mobile on-demand services platform, and <strong>Dhipaya Insurance <\/strong> announced a partnership to rollout a series of insurance services and benefits to enhance the user experience and provide greater peace of mind when using Gojek. <\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.thestorythailand.com\/en\/28\/01\/2021\/12387\/\" target=\"_blank\">AIS launches national mission \u2018JUMP THAILAND 2021\u2019<\/a><\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.thestorythailand.com\/en\/28\/01\/2021\/12279\/\" target=\"_blank\">dtac takes to WeChat to support Chinese in Thailand<\/a><\/li><\/ul>\n\n\n\n<p>The companies also debuted the initiative \u2013 \u201cSend with Confidence by GoSend and Dhipaya\u201d \u2013 which provides insurance coverage for all items sent through GoSend, Gojek\u2019s on-demand parcel delivery service.&nbsp;<\/p>\n\n\n\n<p>The \u201cSend with Confidence by GoSend and Dhipaya\u201d initiative protects all parcel deliveries sent via Gojek\u2019s GoSend service at no additional cost, with a maximum claim of up to Bt2,000 for items that are damaged during delivery. The online claim process is fast and easy. Users simply submit a claim via the Gojek app Help Center, where it is processed in 1-3 days. Accepted claims will be immediately settled via bank transfer. Users can also get real-time claim status updates via SMS.<\/p>\n\n\n\n<p><strong>Maytinee Rodjanapunyakul, head of Strategic Partnerships<\/strong>, <strong>Gojek Thailand <\/strong>said, \u201cWe\u2019ve experienced increased demand for GoSend as users continue to rely more heavily on digital services amid the pandemic. In addition to being a fast and reliable shipping service, our cooperation with Dhipaya Insurance to enhance security underscores Gojek\u2019s commitment to delivering a superior experience and we\u2019ll continue to work closely together to expand benefits to users.\u201d<\/p>\n\n\n\n<p><strong>Somporn Suebthawilkul, managing director, Dhipaya Insurance<\/strong>, said, \u201cAs Thailand\u2019s leading insurance company with a nearly 70-year legacy of global standard service in the country, we are evolving to focus on meeting the utmost satisfaction for companies and consumers in the rapidly growing digital economy. Our collaboration with Gojek will further enhance trust and confidence in our digital insurance expertise and in the Gojek platform, extending protection across additional services in the future.\u201d<\/p>\n\n\n\n<p><strong>GoSend, <\/strong>an on-demand parcel delivery service available in the Gojek app, allows users to easily track and trace their product\u2019s status in real-time. Additionally, Gojek users can enjoy Bt20 discounts for three GoSend deliveries from now through 28 February 2021 by applying the GJSEND code (limited redemptions). To use the service, download the Gojek app on both the<a href=\"http:\/\/bit.ly\/gojekpr\"> App Store<\/a> and <a href=\"http:\/\/bit.ly\/gojekpr\">Play Store<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Gojek Thailand, Southeast Asia\u2019s leading mobile on-demand services platform, and Dhipaya Insurance  announced a partnership to rollout a series of insurance services and benefits to enhance the user experience and provide greater peace of mind when using Gojek. <\/p>\n","protected":false},"author":8,"featured_media":12428,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[117],"tags":[3419,3973],"class_list":["post-12424","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-en","tag-gojek-2","tag-dhipaya-insurance"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - 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