{"id":130410,"date":"2024-05-26T19:58:05","date_gmt":"2024-05-26T12:58:05","guid":{"rendered":"http:\/\/www.thestorythailand.com\/?p=130410"},"modified":"2024-05-26T19:58:09","modified_gmt":"2024-05-26T12:58:09","slug":"government-technology-trends-2024","status":"publish","type":"post","link":"https:\/\/www.thestorythailand.com\/en\/government-technology-trends-2024\/","title":{"rendered":"Gartner announces the Top Government Technology Trends for 2024."},"content":{"rendered":"\n<p>Gartner, Inc. identified the top five government technology trends for 2024 that can guide<a href=\"https:\/\/www.gartner.com\/en\/industries\/government-public-sector\" target=\"_blank\" rel=\"noreferrer noopener\">&nbsp;public sector leaders<\/a>&nbsp;to deliver better, faster and increasingly more cost-effective citizen services.<\/p>\n\n\n\n<p>\u201cEscalating global turmoil, continual cyber threats and the adoption of AI are putting increasing pressure on governments to meet citizen demands faster and more creatively than ever before,\u201d said&nbsp;<a href=\"https:\/\/www.gartner.com\/en\/experts\/todd-kimbriel\" target=\"_blank\" rel=\"noreferrer noopener\">Todd Kimbriel<\/a>, VP Analyst at Gartner. \u201cGovernment CIOs must find new ways to meet citizen demands for modern, accessible and resilient services, by focusing on sustainable and scalable technology.\u201d<\/p>\n\n\n\n<p>Government CIOs should consider the impact of the following<a href=\"https:\/\/www.gartner.com\/en\/information-technology\/insights\/top-technology-trends?utm_source=press-release&amp;utm_medium=promotion&amp;utm_campaign=RM_GB_2023_ITTRND_NPP_PR1_TTT23&amp;utm_term=ebook\" target=\"_blank\" rel=\"noreferrer noopener\">\u00a0<\/a><a href=\"https:\/\/www.gartner.com\/en\/publications\/transitioning-to-digital-government-roadmap?utm_medium=press-release&amp;utm_campaign=RM_GB_2023_ITGOV_NPP_PR1_ITROADMAPGOV&amp;utm_term=content\" target=\"_blank\" rel=\"noreferrer noopener\">technology<\/a>\u00a0trends on their organizations and apply insights to make a case for investments to improve business capabilities, achieve leadership priorities and create a more future-ready government organization<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Adaptive Security<\/h3>\n\n\n\n<p>Gartner predicts that by 2028, multiagent AI in threat detection and incident response will rise from 5% to 70% of AI implementations to augment, not replace staff. AI is creating\u00a0<a href=\"https:\/\/www.gartner.com\/en\/newsroom\/press-releases\/2024-02-22-gartner-identifies-top-cybersecurity-trends-for-2024\" target=\"_blank\" rel=\"noreferrer noopener\">new cybersecurity adaptations and requirements<\/a>, which presents new opportunities for government CIOs. An\u00a0<a href=\"https:\/\/www.gartner.com\/en\/publications\/roadmap-for-government-cybersecurity-leaders\" target=\"_blank\" rel=\"noreferrer noopener\">adaptive security<\/a>\u00a0model merges and continually adjusts cybersecurity tools, techniques and talent to the changing threat landscape.<\/p>\n\n\n\n<p>\u201cGovernment CIOs and leaders need to overcome any lingering resistance to the adoption of adaptive security by linking its value to broader organizational objectives, such as&nbsp;<a href=\"https:\/\/www.gartner.com\/en\/newsroom\/press-releases\/2023-09-11-digital-government-is-over-as-the-post-digital-era-begins\" target=\"_blank\" rel=\"noreferrer noopener\">digital innovation and transformation<\/a>, national security objectives and operational resilience,\u201d said Kimbriel.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Digital Identity Ecosystems<\/h3>\n\n\n\n<p>Digital identity in government is expanding into larger ecosystems that include user authentication, unique citizen or organization identifiers, and&nbsp;<a href=\"https:\/\/www.gartner.com\/en\/newsroom\/press-releases\/2024-02-01-gartner-predicts-30-percent-of-enterprises-will-consider-identity-verification-and-authentication-solutions-unreliable-in-isolation-due-to-deepfakes-by-2026\" target=\"_blank\" rel=\"noreferrer noopener\">credential verification<\/a>, such as smartphone-based identity wallets. Gartner predicts at least 500 million smartphone users will regularly make verifiable claims using a digital identity wallet built on distributed ledger technology by 2026.<\/p>\n\n\n\n<p>According to Gartner, government CIOs can strengthen their digital identity strategy by building on use cases and partnerships that break out of traditional sector silos to add greater value for citizens, government and businesses. They have an opportunity to shape these emerging ecosystems by asserting government\u2019s role as a potential federator, facilitator and regulator of digital identity.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">AI for Decision Intelligence<\/h3>\n\n\n\n<p>Gartner predicts more than 70% of government agencies will use AI to enhance human administrative decision making by 2026. Machine learning, analytics and&nbsp;<a href=\"https:\/\/www.gartner.com\/en\/newsroom\/press-releases\/2024-03-06-gartner-predicts-less-than-25-percent-of-government-organizations-will-have-genai-enabled-citizen-facing-services-by-2027\" target=\"_blank\" rel=\"noreferrer noopener\">generative AI<\/a>&nbsp;will mature over the next two years and combine into a suite of tools that will support improved government service delivery.<\/p>\n\n\n\n<p>\u201cThese tools will need to be subject to careful governance, so it\u2019s important government CIOs drive AI adoption and governance policies throughout the organization,\u201d said Kimbriel. \u201cThey must develop a strategy that incorporates these policies with a focus on desired outcomes, then take a continuous assurance approach to ensure they are maintained after implementation.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Digital Platform Agility<\/h3>\n\n\n\n<p>Government organizations are increasingly adopting platform-based solutions, such as industry cloud and low-code application platforms. This enables them to quickly deploy business capabilities and address service delivery risks posed by antiquated systems, and easily flex and scale to citizen service demands. Cloud-native capabilities in these platform solutions provide greater cost control and faster time to value.<\/p>\n\n\n\n<p>Platform cloud-based solutions will open new opportunities for innovation and transformation of business processes in government organizations. Gartner recommends government CIOs implement a multicloud strategy to maximize these opportunities and mitigate the complexities of incremental modernization across multiple systems.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Programmatic Data Management<\/h3>\n\n\n\n<p>Government leaders are demanding increased use of&nbsp;<a href=\"https:\/\/www.gartner.com\/en\/newsroom\/press-releases\/2024-01-29-gartner-predicts-more-than-50-percent-of-cdaos-will-secure-funding-for-data-literacy-and-ai-literacy-programs-by-2027\" target=\"_blank\" rel=\"noreferrer noopener\">data for decision making<\/a>&nbsp;and planning. Programmatic data management is the systematic and scalable approach to enable enterprise-wide&nbsp;<a href=\"https:\/\/www.gartner.com\/en\/webinar\/582938\/1306616?utm_source=press-release&amp;utm_medium=promotion&amp;utm_campaign=RM_NA_2023_ITGOV_NPP_PR1_GOVDATAAIMAR24&amp;utm_term=wb\" target=\"_blank\" rel=\"noreferrer noopener\">use of data assets<\/a>, which is being advanced by automation platforms and their ability to incorporate AI capabilities. According to Gartner, more than 60% of government organizations will prioritize investment in business process automation by 2026, up from 35% in 2022.<\/p>\n\n\n\n<p>\u201cData remains the basis of decision making in government, and the growing proliferation of AI re-emphasizes the need for government CIOs to enhance the quality and efficiency of data at scale by improving the rules and structures that govern it,\u201d said Kimbriel.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.thestorythailand.com\/en\/26\/05\/2024\/130406\/\">KCG to Participate in THAIFEX-ANUGA ASIA 2024.<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/www.thestorythailand.com\/en\/24\/05\/2024\/130366\/\">KBTG receives 2 awards from the Asian Banker.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Gartner, Inc. identified the top five government technology trends for 2024 that can guide\u00a0public sector leaders\u00a0to deliver better, faster<\/p>\n","protected":false},"author":8,"featured_media":130412,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[122],"tags":[6603,19049],"class_list":["post-130410","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology-en","tag-gartner-2","tag-government-technology-trends"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Gartner announces the Top Government Technology Trends for 2024. - The Story Thailand<\/title>\n<meta name=\"description\" content=\"Gartner, Inc. identified the top five government technology trends for 2024 that can guide\u00a0public sector leaders\u00a0to deliver better, faster and increasingly more cost-effective citizen services.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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