{"id":26452,"date":"2021-05-20T14:31:23","date_gmt":"2021-05-20T07:31:23","guid":{"rendered":"http:\/\/www.thestorythailand.com\/?p=26452"},"modified":"2021-06-07T12:12:31","modified_gmt":"2021-06-07T05:12:31","slug":"ibm-and-happily-ai-help-organizations-enhance-employee-experience-with-ai","status":"publish","type":"post","link":"https:\/\/www.thestorythailand.com\/en\/ibm-and-happily-ai-help-organizations-enhance-employee-experience-with-ai\/","title":{"rendered":"IBM and Happily.ai help organizations enhance employee experience with AI"},"content":{"rendered":"\n<p>Experience service provider Happily.ai has adopted IBM Watson to help organizations gain insights into employee sentiment to drive greater engagement, productivity and a positive corporate culture.<\/p>\n\n\n\n<p><a href=\"https:\/\/happily.ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">Happily.ai<\/a> is using IBM Watson <a href=\"https:\/\/www.ibm.com\/watson\/natural-language-processing\">natural language processing capabilities<\/a> running on IBM Cloud to detect the mood and pulse of employees in the workplace in order to build positive behaviors and enhance corporate culture among employees. Using natural language processing, IBM Watson analyses human language to detect intent, emotion and\u00a0tone such as joy, fear, sadness, anger, analytical, confidence and tentativeness found in written text.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.thestorythailand.com\/en\/20\/05\/2021\/26447\/\" target=\"_blank\">Thai agri-food sector shrank 6% last year<\/a><\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.thestorythailand.com\/en\/19\/05\/2021\/23859\/\" target=\"_blank\">NSTDA\u2019s A-MED Research Center creates tech innovations for children with learning disabilities<\/a><\/li><\/ul>\n\n\n\n<p>The app, delivered on mobile platforms, allows organizations to gain real-time insights daily instead of annually coming from the traditional employee engagement surveys. Analyzed text is derived from employees&#8217; response to questions related to their state of emotions at work. Happily.ai also uses game-style and point collection approach to encourage employees to provide input to the app daily. Timely data-driven feedback help leaders detect sentiments, understand team challenges, hence be able to seed short-and-long term incentives to build the right habits that fit an organization\u2019s culture. The incentives include virtual coaching, recommended readings and recognition to spark positive habits and culture.<\/p>\n\n\n\n<p>Built on behavioral science from organizational psychology research, teams most active on Happily.ai see an increase in sales productivity and customer NPS scores. When deploying Happily.ai, organizations&nbsp;also see a greater than 97% of user adoption rate.<\/p>\n\n\n\n<p>The&nbsp;<a href=\"https:\/\/ibm.co\/c-suite-study-ceo\">IBM Institute for Business Value\u2019s 2021 CEO Study<\/a> released earlier this year found that 77% of outperforming company CEOs plans to prioritise employee wellbeing at the expense of near-term profitability.&nbsp; The findings complemented the <a href=\"https:\/\/www.ibm.com\/thought-leadership\/institute-business-value\/report\/hr-3\">Accelerating the journey to HR 3.0<\/a> study which found that CHROs at outperforming organizations reported their companies \u201csupport as a core value\u201d the physical, emotional, and financial wellbeing of their employees at rates nearly three times those of underperforming companies.&nbsp;<\/p>\n\n\n\n<p>\u201cOur research found that at the heart of everything, employees will be more productive when the tone and mood of their workplace or environment is positive,\u201d said <strong>Happily.ai <\/strong><strong>CEO Tareef Jafferi. <\/strong>\u201cIBM Watson\u2019s natural language processing capabilities running on IBM Cloud helps us profile the trends and the behaviours, and this informs the intervention that management can take to tackle the issues in an engaging manner through gamification. One of our clients faced high turnover for many years and we were able to help them to reverse the trend,&nbsp; improve employee retention by cultivating behaviors that led to a positive culture.\u201d<\/p>\n\n\n\n<p>\u201cIBM Watson running on IBM Cloud uses a powerful hybrid cloud-based machine learning algorithm that is trained to detect changes in tones and to give suggestions on how to be more polite to help smooth out any given interaction,\u201d said <strong>Patama Chantaruk, VP for Indochina Expansion and MD of IBM Thailand<\/strong>. \u201cThis application goes a long way in improving employee engagement and contributing to building a positive, and happy, corporate culture.\u201d<\/p>\n\n\n\n<p>Experience service provider Happily.ai has adopted IBM Watson to help organizations gain insights into employee sentiment to drive greater engagement, productivity and a positive corporate culture.<\/p>\n\n\n\n<p>Happily.ai is using IBM Watson <a href=\"https:\/\/www.ibm.com\/watson\/natural-language-processing\">natural language processing capabilities<\/a> running on IBM Cloud to detect the mood and pulse of employees in the workplace in order to build positive behaviors and enhance corporate culture among employees. Using natural language processing, IBM Watson analyses human language to detect intent, emotion and&nbsp;tone such as joy, fear, sadness, anger, analytical, confidence and tentativeness found in written text.<\/p>\n\n\n\n<p>The app, delivered on mobile platforms, allows organizations to gain real-time insights daily instead of annually coming from the traditional employee engagement surveys. Analyzed text is derived from employees&#8217; response to questions related to their state of emotions at work. Happily.ai also uses game-style and point collection approach to encourage employees to provide input to the app daily. Timely data-driven feedback help leaders detect sentiments, understand team challenges, hence be able to seed short-and-long term incentives to build the right habits that fit an organization\u2019s culture. The incentives include virtual coaching, recommended readings and recognition to spark positive habits and culture.<\/p>\n\n\n\n<p>Built on behavioral science from organizational psychology research, teams most active on Happily.ai see an increase in sales productivity and customer NPS scores. When deploying Happily.ai, organizations&nbsp;also see a greater than 97% of user adoption rate.<\/p>\n\n\n\n<p>The&nbsp;<a href=\"https:\/\/ibm.co\/c-suite-study-ceo\">IBM Institute for Business Value\u2019s 2021 CEO Study<\/a> released earlier this year found that 77% of outperforming company CEOs plans to prioritise employee wellbeing at the expense of near-term profitability.&nbsp; The findings complemented the <a href=\"https:\/\/www.ibm.com\/thought-leadership\/institute-business-value\/report\/hr-3\">Accelerating the journey to HR 3.0<\/a> study which found that CHROs at outperforming organizations reported their companies \u201csupport as a core value\u201d the physical, emotional, and financial wellbeing of their employees at rates nearly three times those of underperforming companies.&nbsp;<\/p>\n\n\n\n<p>\u201cOur research found that at the heart of everything, employees will be more productive when the tone and mood of their workplace or environment is positive,\u201d said <strong>Happily.ai <\/strong><strong>CEO Tareef Jafferi. <\/strong>\u201cIBM Watson\u2019s natural language processing capabilities running on IBM Cloud helps us profile the trends and the behaviours, and this informs the intervention that management can take to tackle the issues in an engaging manner through gamification. One of our clients faced high turnover for many years and we were able to help them to reverse the trend,&nbsp; improve employee retention by cultivating behaviors that led to a positive culture.\u201d<\/p>\n\n\n\n<p>\u201cIBM Watson running on IBM Cloud uses a powerful hybrid cloud-based machine learning algorithm that is trained to detect changes in tones and to give suggestions on how to be more polite to help smooth out any given interaction,\u201d said <strong>Patama Chantaruk, VP for Indochina Expansion and MD of IBM Thailand<\/strong>. \u201cThis application goes a long way in improving employee engagement and contributing to building a positive, and happy, corporate culture.\u201d<\/p>\n\n\n\n<p>Experience service provider Happily.ai has adopted IBM Watson to help organizations gain insights into employee sentiment to drive greater engagement, productivity and a positive corporate culture.<\/p>\n\n\n\n<p>Happily.ai is using IBM Watson <a href=\"https:\/\/www.ibm.com\/watson\/natural-language-processing\">natural language processing capabilities<\/a> running on IBM Cloud to detect the mood and pulse of employees in the workplace in order to build positive behaviors and enhance corporate culture among employees. Using natural language processing, IBM Watson analyses human language to detect intent, emotion and&nbsp;tone such as joy, fear, sadness, anger, analytical, confidence and tentativeness found in written text.<\/p>\n\n\n\n<p>The app, delivered on mobile platforms, allows organizations to gain real-time insights daily instead of annually coming from the traditional employee engagement surveys. Analyzed text is derived from employees&#8217; response to questions related to their state of emotions at work. Happily.ai also uses game-style and point collection approach to encourage employees to provide input to the app daily. Timely data-driven feedback help leaders detect sentiments, understand team challenges, hence be able to seed short-and-long term incentives to build the right habits that fit an organization\u2019s culture. The incentives include virtual coaching, recommended readings and recognition to spark positive habits and culture.<\/p>\n\n\n\n<p>Built on behavioral science from organizational psychology research, teams most active on Happily.ai see an increase in sales productivity and customer NPS scores. When deploying Happily.ai, organizations&nbsp;also see a greater than 97% of user adoption rate.<\/p>\n\n\n\n<p>The&nbsp;<a href=\"https:\/\/ibm.co\/c-suite-study-ceo\">IBM Institute for Business Value\u2019s 2021 CEO Study<\/a> released earlier this year found that 77% of outperforming company CEOs plans to prioritise employee wellbeing at the expense of near-term profitability.&nbsp; The findings complemented the <a href=\"https:\/\/www.ibm.com\/thought-leadership\/institute-business-value\/report\/hr-3\">Accelerating the journey to HR 3.0<\/a> study which found that CHROs at outperforming organizations reported their companies \u201csupport as a core value\u201d the physical, emotional, and financial wellbeing of their employees at rates nearly three times those of underperforming companies.&nbsp;<\/p>\n\n\n\n<p>\u201cOur research found that at the heart of everything, employees will be more productive when the tone and mood of their workplace or environment is positive,\u201d said <strong>Happily.ai <\/strong><strong>CEO Tareef Jafferi. <\/strong>\u201cIBM Watson\u2019s natural language processing capabilities running on IBM Cloud helps us profile the trends and the behaviours, and this informs the intervention that management can take to tackle the issues in an engaging manner through gamification. One of our clients faced high turnover for many years and we were able to help them to reverse the trend,&nbsp; improve employee retention by cultivating behaviors that led to a positive culture.\u201d<\/p>\n\n\n\n<p>\u201cIBM Watson running on IBM Cloud uses a powerful hybrid cloud-based machine learning algorithm that is trained to detect changes in tones and to give suggestions on how to be more polite to help smooth out any given interaction,\u201d said <strong>Patama Chantaruk, VP for Indochina Expansion and MD of IBM Thailand<\/strong>. \u201cThis application goes a long way in improving employee engagement and contributing to building a positive, and happy, corporate culture.\u201d<\/p>\n\n\n\n<p>The<a href=\"https:\/\/happily.ai\/\" target=\"_blank\" rel=\"noreferrer noopener\"> Happily.ai<\/a> app is available worldwide, with customers now based in Thailand, Malaysia, Singapore, Australia, Japan, and Denmark. Among its customers are top companies in banking sector and more.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Experience service provider Happily.ai has adopted IBM Watson to help organizations gain insights into employee sentiment to drive greater engagement, productivity and a positive corporate culture.<\/p>\n","protected":false},"author":8,"featured_media":26455,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[118,122],"tags":[3810,6665],"class_list":["post-26452","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-the-story-special","category-technology-en","tag-ai-2","tag-happily-ai-2"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>IBM and Happily.ai help organizations enhance employee experience with AI - The Story Thailand<\/title>\n<meta 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