The COVID-19 pandemic has changed the way people live and do business, prompting them to concentrate more on online transactions and less on traditional offline work. In this environment, logistics services have become more and more important as supportive service providers for business development across all industries.
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A recent entrant to Thailand’s logistics service industry, BEST Express is one of China’s leading express services. The Chief Executive and President of BEST Express, Jason Qian, who is also General Manager of the firm’s Southeast Asian operations, told The Story Thailand that his company would bring new and innovative technologies to Thailand to achieve the best quality services at affordable prices.
He said Thailand’s logistics industry was growing, as investment from other countries was flowing into the industry. This was making the Thai market more competitive. Moreover, as many start-up and e-commerce ventures were on the rise, the logistics industry, which provides an essential service as a basis for all businesses, would keep growing.
With an expectation of becoming one of the fastest-growing logistics companies in both Thailand and the Southeast Asian region, BEST Express is focused on quality orientation with high efficiency and lower costs.
Two years after its launch in Thailand, BEST Express has more than 500 service stations throughout the country and plans to finish this year with 800 service stations. It has set its sights on reaching 1,000 service stations in 2021 and 2,000 service stations in the next three years.
Meanwhile, to maintain its performance, the company will build strong connections between franchisees and professionals in the local area of each service station. When combined with expert management, this strategy is expected to make BEST Express one of Thailand’s top-five express companies within a year.
“From this we can provide closer services to our customers. We can also control our service quality and costs much better than others, so I think these key factors will give us success,” Qian said, before adding that next year his company plans to focus on business development by attracting more partners to work together, and therefore, to succeed together.
With many companies providing various delivery services in Thailand, BEST Express claims to be distinguished as a company offering integrated logistics solutions that combine technology, supply chain services and parcel-delivery services.
It also provides one-stop logistics outsourcing services for branded enterprises, including warehousing and inventory management, transportation and distribution services, and logistics consulting. The company also has the advantage of a worldwide network, so it can best serve the needs of customers when it comes to cross-border delivery services.
“We are positioned to be the best logistics company in Thailand, so we will do our best to provide high quality services to our customers. Our machines will empower every business organization,” Qian said.