To welcome a prosperous and fortuitous Chinese New Year, True Corporation is ramping up its mobile network capacity to support usage peaks at festive events across Thailand this February. The best 5G and 4G coverage and connectivity speeds will be ensured with 24-hour real-time monitoring and mobile or temporary network sites, catering to over 50 million True and dtac subscribers around Thailand.
Prathet Tankuranun, Chief Technology Officer of True Corporation PLC, said, “We are committed to continually providing high-quality mobile service for TrueMove H and dtac subscribers. The upcoming Chinese New Year festival is a meaningful time for many Thai people with the three most active days on Feb 8-10. In addition to local celebrants, a large number of overseas visitors are expected.
Therefore, we have bolstered our network to ensure the best coverage and efficiency for all our subscribers. Our team of engineers are monitoring network operations in real-time 24 hours a day for both True, dtac, and True Online subscribers around the country. All the information from real-time monitoring contributes to addressing the needs of our customers for the smoothest usage all through this happy festive time.”
True Corporation has assembled teams in network operations, data analytics, regional operations, and call centers to collaborate in delivering exceptional customer experiences. In addition, dedicated network teams are deployed to work on-site at major Chinese New Year festival events nationwide to ensure network readiness.
Network Efficiency Solutions for True & dtac Customers During Chinese New Year Festival:
- Operate mobile cell sites at popular Chinese New Year hotspots.
- Install temporary cell sites at major events, concerts, and festivals nationwide.
- Optimize event parameters to suit mobile phone usage during the Chinese New Year.
- Deploy special teams to key events and sites to ensure optimal network coverage.
Expand 5G & 4G Coverage in Major Chinese New Year Events Across the Country, including:
- Yaowaraj Chinese New Year Festival, Bangkok: February 10-11, 2024.
- Pak Nam Pho Chinese New Year Festival, Nakhon Sawan province: February 3-14, 2024.
- Suphan Buri Chinese New Year Festival, Suphan Buri province: February 10-21, 2024.
- Udon Thani Chinese New Year Festival, Udon Thani province: February 10-12, 2024.
- Guan Yu Shrine-Chinese New Year Festival, Chon Buri province: February 10-18, 2024.
- Friendship Unity Foundation (Tongxia Xiang Tung) Chinese New Year Festival, Hat Yai, Song Khla province: February 9-18, 2024.
Furthermore, True Corporation is bolstering its 5G and 4G networks at other major events and festivities throughout February to ensure optimal coverage across Thailand.
Major festivals where network expansion is implemented include:
- Blooming Cotton Festival, Tai Tradition Celebration, Loei province.
- Mon Hak Chiang Khan Festival, Ban Tid Din, Loei province.
- Boon Berk Fah Festival & Red Cross Fair, Maha Sarakham province.
- Phrathat Na Doon Worship Days, Maha Sarakham province.
- Phrathat Phanom Worship Days, Nakhon Phanom province.
- Mystic Valley Music Festival, Nakhon Ratchasima province.
- Rim Pha Music Festival, Nakhon Ratchasima province.
- Chiang Neua Music Festival Phase 2, Khon Kaen province.
- Makha Puranami Bucha-Thung Isan festival, Kalasin province.
- International Balloon Festival, Singha Park, Chiang Rai province.
- Somthip Music Festival, Ratcha Buri province.
- King Narai The Great Celebration, Lop Buri province.
- Wat Phluang Buddha’s Footprint Worship Days, Khao Khitchakut district, Chantha Buri province.
- Ngan Kan Krang Jed Neekrung To The Universe Festival, Pattaya, Chon Buri province.
- International Makha Bucha – Hae Pha Kheun That Tradition, Nakhon Sri Thammarat province.
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