It can happen to anyone – a mobile phone slipped and fell on the ground smashing the screen or dropped into water and would not turn on again. Worry no more, for dtac Mobile Care service program take care of mobile devices and tablets from new to 24 months with repairs and servicing. Going a step up, we now offer a SWAP+ package exclusive to dtac customers providing a swap mobile phone while your unit is being repaired.
As an introductory offer for any dtac customers signing up to dtac Mobile Care yearly package or the new SWAP+ package today through 30 September 2023, you get 15% off. New sign-ups also receive a complimentary Central Department Store e-Voucher worth up to 300 Baht by just using the code “CARE” after having completed signing up and paying for the dtac Mobile Care from 600 Baht or more*. Sign-up now at your nearest dtac shop, on your dtac app, or the web at https://s.dtac.co.th/TDOR/mocareweb
Extra!! When you subscribe to the Ultimate package for your iPhone 14 or Samsung Galaxy S23 series, you get 25% off for the dtac Mobile Care SWAP+ – from now through 31 July 2023.
What is SWAP+?
SWAP+ is the new service package from dtac Mobile Care offering a swap or replacement mobile phone while your unit is being repaired and you can get up to 2 swaps per 12 months. Only mobile phones are eligible for this service while any connected devices such as smartwatches or other accessories are not covered. We offer SWAP when you hand in your faulty mobile phone with the IMEI number as registered during sign-up. We offer a REPLACEMENT phone when you hand in a phone without the registered IMEI number.
Don’t risk repairs costing as much as a new phone
We found that about 82 out of 100 mobile phones that sign up for dtac Mobile Care are new units reflecting that customers care significantly for their new phones and are willing to cough up a little more to ensure their investment is safe. Those who sign-up for dtac Mobile Care from day one of their new phones quite reasonably feel unworried because their investment is insured.
dtac Mobile Care stats show that in 2022, the average damage per claim was over 7,400 Baht and which has now risen by about 12% to 8,400 Baht in 2023. The costlier repair bills reflect the increasingly more expensive spare parts. For some customers without protection from dtac Mobile Care, such a hefty bill is equivalent to a brand-new mid-range phone so justifying repair payment can be difficult.
Be a dtac Customer, Be Worry-free
The dtac Mobile Care: SWAP+ is exclusive for both prepaid and postpaid dtac subscribers who have purchased a new phone from any dtac service center for no more than 30 days.
Get your 15% discount when signing up today through 30 September 2023.
The dtac Mobile Care: SWAP+ packages are as follows:
- For a phone not over 10,000 Baht, the annual service fee is 869 Baht – 739 with a 15% discount.
- For a phone costing 10,001-20,000 Baht, the annual service fee is 1,529 Baht – or 1,300 with the 15% discount.
- For a phone costing 20,001-40,000 Baht, the annual service fee is 2,079 Baht – or 1,768 with the 15% discount.
- For a phone costing 40,001 Baht or more, the annual service fee is 2,849 Baht – or 2,422 with the 15% discount.
Service Fees For Swaps
- Swap for a phone with an IMEI number registered at sign-up, the swap fee shall be 15% of the phone purchase cost.
- Replacement of a phone without a registered IMEI number, the replacement fee is only 35% of the phone purchase cost.
You can sign up for the dtac Mobile Care: Swap+ at your nearest dtac Service Center, via your dtac app or on the web: https://s.dtac.co.th/TDOR/mocareweb
After sign-up completion, you shall receive an SMS confirmation within 7 days.
For more information on dtac Mobile Care, please visit: https://www.dtac.co.th/dtac-mobile-care
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